What we offer
24/7 Monitoring
Continuous server, application, and database monitoring with automatic alerts and escalation.
Proactive Maintenance
Regular security updates, performance optimization, database maintenance, and backup management.
System Modernization
Legacy system modernization — technology upgrades, code refactoring, and architecture improvements.
SLA Support
Guaranteed response time with SLA agreement — from business hours support to 24/7 Enterprise level.
Our approach
System Audit
We assess the current state — code, infrastructure, security, and performance.
Monitoring Setup
We implement monitoring tools, alerts, and automated processes.
Ongoing Support
Regular maintenance, quick fixes, and monthly reports on system health.
Technologies
Frequently Asked Questions
What SLA levels are available?
We offer three SLA levels: Basic (24h response, business hours), Business (4h response, 12/5), and Enterprise (1h response, 24/7). Each includes different support scope.
Do you maintain systems built by other teams?
Yes, we regularly take over systems built by other teams. We start with a code audit, document the architecture, and gradually improve code quality.
What does 24/7 monitoring include?
We monitor server performance, application errors, database health, SSL certificates, and security alerts. We automatically notify about issues and start remediation.
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